VSERV SMART AI EXPERT - 260 HRS
- Computer Hardware & Troubleshooting
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Strong communication is the foundation of any successful career. Whether you're addressing clients, working in teams, or leading meetings — the way you communicate defines your professional image. This intensive 1-day workshop equips you with essential tools to express ideas clearly, listen actively, and build strong workplace relationships.
Master the fundamentals of professional communication.
Learn effective verbal, written, and non-verbal communication skills.
Improve your email and meeting etiquette.
Enhance interpersonal communication and confidence.
Communicate assertively in conflict or pressure situations.
Module 1: Fundamentals of Business Communication
7Cs of Effective Communication
Communication Cycle
Barriers and Filters in Workplace Communication
Module 2: Verbal & Non-Verbal Communication
Tone, Voice Modulation, and Clarity
Body Language, Gestures, and Posture
Listening Skills and Empathy
Module 3: Written & Email Communication
Email Etiquette and Templates
Writing Memos, Notices, and Reports
WhatsApp and Chat Professionalism
Module 4: Public Speaking & Presentation Skills
Structure and Flow of a Good Speech
Storytelling Techniques
Voice Confidence Exercises
Module 5: Communication in the Workplace
Handling Difficult Conversations
Giving and Receiving Feedback
Group Discussions & Mock Meetings
Fresh Graduates
Job Seekers
Entry-Level Professionals
Entrepreneurs & Business Owners
Anyone wanting to improve professional communication
All participants will receive a Vserv Academy Certified Business Communicator certificate upon completion.
Limited seats available for each batch. Join this transformative workshop and become a confident communicator in just 1 day!